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Service Charter (Our Values)


We are committed to:

Delivering skilled care to enable people supported by us to achieve their optimum state of health and well-being.


Treat all people supported by us and all people who work here with respect and appreciation.


Uphold the high standards those in need of support are entitled to.


Support individual choice and personal decision-making as the right of all Service Users.


Respect and encourage the right of independence of all Service Users.


Recognise the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect at all times.


Respect individual requirements for privacy at all times and treat all information relating to individuals in a confidential manner.


Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy that need of service users and staff.

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